Friday, 6 January 2012

When Employing A Telesales Company Make Sure They Fully Understand Your Business!!

I can't believe there are marketing companies out there who use Telesales companies to promote their products and don't check they know about them and their products.

I was called today by a lovely lady who at first didn't realise I had answered and was talking to a colleague, she did apologise.

She wanted to know who the marketing director was as the company she represented sold marketing tools to the advertising industry.

She knew nothing of what the products were or what they did and seemed unsure of the company name.

Needless to say I didn't go any further because there was no credibility for a marketing company doing such a poor job on the first contact.

There is a lesson here for ALL of us you only get one chance to make a first impression so be very careful who you get to do that for you and check they have enough information to represent you well :-)

Sent from my HTC

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